Competitive accommodating compromising collaborating and avoidance
A flexible, self-development programme to do alone, with a colleague, or in a group.
203 Activity 36 Practising Change 206 Activity 37 Action Planning 213 Activity 38 Imaging 218 Activity 39 Managing Upwards 222 Activity 40 Beyond ‘Yes …Louis San Francisco Bangkok Bogotá Caracas Kuala Lumpur Lisbon Madrid Mexico Milan Montreal New Delhi Santiago Seoul Singapore Sydney Taipei Toronto Pedler-0002/08/06 Page iii A Manager’s Guide to Self-development Fifth Edition Mike Pedler, John Burgoyne, Tom Boydell ISBN-10: 0077114701 ISBN-13: 978 0077114701 Published by Mc Graw-Hill Professional Shoppenhangers Road Maidenhead Berkshire SL6 2QL Telephone: 44 (0) 1628 502 500 Fax: 44 (0) 1628 770 224 Website: British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloguing in Publication Data The Library of Congress data for this book is available from the Library of Congress Typeset by Gray Publishing, Tunbridge Wells, Kent Cover design by Jan Marshall Printed and bound in the UK by Bell and Bain Ltd, Glasgow Copyright © 2007 Mc Graw-Hill International (UK) Limited All rights reserved.No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic or otherwise without the prior permission of Mc Graw-Hill International (UK) Limited.Yet less than 20% of signiﬁcant learning comes in this way.Our research shows that if you ask people how they have learned the things that are really important to them, 80% comes from tackling the challenging situations in life.
The standard approach to training and development has been that of learning to get the right answer from authority ﬁgures – teachers, experts, bosses, parents – in other words, to do things ‘properly’. The emphasis has shifted from training to do things right, to learning to improve, to push out the frontiers of knowledge and performance – in other words, to do things better.